Official Terms & Conditions Million888 — Rights and Responsibilities of Malaysian Users

1. General Terms of Platform Use

These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("User") and million888 ("Platform", "We", "Company"). This Agreement governs your use of the website, mobile application, and all services provided under the million888 brand.

The million888 platform operates as a digital entertainment platform offering online casino games including baccarat, poker, blackjack, roulette, and other table games, online slots, Sports Betting (Malaysia Super League football, EPL, BWF badminton, ICC cricket), and e-sports.

Continued use of the platform following any changes to these Terms & Conditions will be deemed as your acceptance of the updated terms. It is the user's responsibility to review this document periodically.

2. User Eligibility & Account Registration

To register and use the million888 platform, you must meet all of the following requirements:

• Be at least 18 years on the date of registration
• Residing in or accessing the service from a geographical area where use of this service is not restricted
• Must have a valid and active Malaysian phone number for OTP verification
• Has never had an account closed or suspended on the million888 platform previously
• Register under your own name and not on behalf of another person
• Not currently undergoing bankruptcy proceedings or subject to any court order restricting financial activity

During registration, you are required to provide accurate, complete, and up-to-date information. million888 reserves the right to request identity verification documents (KYC — Know Your Customer) at any time to verify the information provided, particularly before any large withdrawals are processed.

Each user is only permitted to register one account only. Registering multiple accounts under the same individual is a serious breach of our terms and will result in the closure of all associated accounts and forfeiture of all balances and bonuses.

3. Account Security & User Responsibilities

You are solely responsible for the security of your million888 account login credentials (username and password). You must:

• Use a strong, unique password — combining uppercase letters, lowercase letters, numbers, and symbols
• Do not disclose your password to anyone, including family members
• Log out of your account after each session, especially on shared devices
• Notify million888 immediately if you suspect any unauthorised access to your account
• Do not allow others to use your account under any circumstances

Million888 shall not be liable for any losses arising from a user's failure to keep their account secure. All activity carried out through your account is your sole responsibility, unless you have reported a security breach to us in advance.

4. Deposits & Payment Methods

All financial transactions on the million888 platform are conducted in Malaysian Ringgit (RM / MYR). We accept the following deposit methods:

Users must ensure that deposited funds are their own. Depositing using credit cards or borrowed funds is discouraged and may affect your financial wellbeing. million888 accepts no responsibility for any issues arising from the use of borrowed funds for betting.

All successful deposits are final and non-reversible once credited to your account. Any disputes regarding failed deposits must be reported to the million888 support team within 72 hours.

5. Fund Withdrawals & Conditions

Users may request a withdrawal to a Malaysian bank account or e-wallet registered in their own name. Withdrawal conditions are as follows:

• Minimum withdrawal: RM 50 per transaction
• Maximum withdrawal: RM 200,000 per day
• Users must have completed identity verification (KYC) for withdrawals exceeding RM 500
• Funds deposited via a particular payment method will be withdrawn back to the same method where possible
• Bonus withdrawal requires the wagering requirements to be completed first
• Standard withdrawal processing time is between 30 minutes and 24 hours, depending on the method used

All withdrawals will be processed to the same name as registered on the million888 account. Withdrawals to third-party accounts are not permitted under any circumstances.

6. Bonuses, Promotions & Wagering Requirements

Million888 offers a variety of bonuses and promotions to registered users, including welcome bonuses, deposit bonuses, cashback, and seasonal promotions. All bonuses are subject to the following conditions:

• Wagering requirement must be met before bonus funds can be converted to withdrawable cash
• The standard wagering requirement is 20x to 30x of the bonus amount received, depending on the promotion type
• Not all games contribute equally toward meeting wagering requirements. Slots typically count at 100%, while table games count at 10%–20%
• Bonuses must be used within 30 days of the credit date or they will expire automatically
• Million888 reserves the right to void bonuses where there is evidence of abuse or wagering strategies designed specifically to meet bonus requirements
• Each account is eligible for the welcome bonus once only

Specific terms for each promotion will be stated on the respective promotion page. In the event of any conflict between these general terms and the terms of a specific promotion, the more specific promotion terms shall prevail.

7. Sports Betting Rules

The following rules apply to all Sports Betting on the million888 platform:

• All confirmed bets are final and cannot be cancelled except in specified circumstances (e.g., a match is cancelled before it begins)
• If a match is postponed and does not resume within 48 hours, all related bets will be considered void and stakes will be refunded
• The odds displayed at the time a bet is placed are the odds that will be used to calculate winnings
• Million888 reserves the right to void or revise a bet where there is a clear technical error in the displayed odds
• The use of insider information to gain an advantage in betting is strictly prohibited
• The minimum stake for Sports Betting is RM 5 and maximum limits vary depending on the match type and market

The in-play betting feature allows users to place bets while a match is in progress. All decisions made by million888's sports management team regarding in-play betting are final.

8. Casino & Table Game Rules

All casino games at million888 — including baccarat, blackjack, roulette, poker, dragon tiger, sic bo, and online slots — use an RNG (Random Number Generator) system independently audited by internationally recognised certification bodies.

• The outcome of all games is final once a round / hand / spin has been fully completed
• Any technical disruptions such as internet disconnections occurring during an active game session will be resolved based on data recorded by million888's servers
• Users acknowledge that all games involve an element of chance and that no method or software can guarantee winnings
• The use of any automation software, bots, or third-party tools for gameplay is strictly prohibited
• Live Dealer games feature real human dealers and are conducted via live video stream. The dealer's decisions are final

9. Prohibited User Conduct

Users of the million888 platform are strictly prohibited from engaging in the following:

• Opening or using more than one account (multiple accounts)
• Sharing your account with another person
• Colluding with other users in poker or any multiplayer game
• Using bots, automated software, or any technical tools to gain an unfair advantage
• Exploiting bugs or system errors for personal gain
• Conducting money laundering through the platform
• Depositing funds using a payment method that does not belong to you
• Providing false information during registration or the KYC process
• Harassing, threatening, or behaving in an abusive manner toward million888 support staff or other users

Violating any of the above rules may result in immediate account suspension or closure, forfeiture of all balances and bonuses, and where criminal activity is involved — reporting to the relevant authorities.

10. Account Closure, Suspension & Freezing

Million888 reserves the right, at our sole discretion, to suspend, freeze, or close a user's account for the following reasons:

• Violation of any part of these Terms & Conditions
• Suspected fraudulent activity or money laundering
• Failure to complete the identity verification (KYC) process within the stipulated timeframe
• Requests from law enforcement agencies or relevant regulatory bodies
• Account inactive for more than 12 consecutive months

Users may also close their own accounts by contacting the million888 support team. Prior to closure, all eligible balances will be processed for withdrawal upon verification. Bonus balances that have not met the wagering requirements will be forfeited.

11. Limitation of Liability & Disclaimer

Million888 provides this platform on an "as-is" and "as-available" basis. To the extent permitted by applicable law:

• Million888 makes no guarantee that the platform will always be available, error-free, or free from viruses
• Million888 is not liable for any financial losses incurred through use of the platform, including losses from betting
• Million888 is not liable for service disruptions arising from circumstances beyond our control, including network failures, power outages, or natural disasters
• Million888's total maximum liability to any user under any circumstances shall not exceed the total amount deposited by that user in the 30 days preceding the claim

12. Data Protection & Privacy

Million888 is committed to protecting the privacy and personal data of our users in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Details on how your data is collected, used, and safeguarded are set out in Privacy Policy which forms part of this Agreement.

By using the million888 platform, you consent to the collection and use of your personal data for the purposes set out in our Privacy Policy, including identity verification, transaction processing, and service improvement.

13. Responsible Gaming

Million888 is fully committed to responsible gaming and provides a range of tools to help users stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings
• Loss Limit: Set a maximum loss limit within a specified period
• Session Limit: Set a maximum time limit for your playing sessions
• Temporary Break: Suspend your account for a period of between 24 hours and 6 months
• Self-Exclusion: Permanently close your account if you feel that gambling is negatively affecting your life

If you or someone you know is experiencing a gambling problem, please seek help immediately. More information is available on the Responsible Gaming us.

14. Amendments to Terms & Conditions

Million888 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. However, we will endeavour to provide active users with reasonable notice of material changes via registered email or in-app notification.

The "Last Updated" date at the top of this document will be revised whenever changes are made. Your continued use of the platform following the publication of any amendments constitutes your acceptance of the updated terms.

15. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the million888 platform, please contact our team via:

• Live Chat: Available 24/7 within the platform — response within 30 seconds
• WhatsApp: Available daily including public holidays
• Email: support@million888.biz — response within 24 business hours

All complaints are taken seriously and will be responded to within a reasonable timeframe. For issues related to financial transactions, please include your transaction reference number to help expedite the review process.